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Clarion is the easiest-to-use notification engine on the market,
and is the backbone of the HyperAlert Product Suite. Users can quickly
and easily create messages, build contact groups, send messages
to employees and/or customers over phone, pager, fax, PDA or email-and
most importantly-instantly verify their responses.
Our friendly, intuitive interface lets new users quickly acquire
the skills necessary to operate Clarion. A typical training session
to introduce new users to the basics of the system takes less than
two hours.
Clarion is a powerful technology that allows users to control the
method by which information is delivered, to whom it is sent, and
how many times a person should be contacted. If the recipients are
required to report to a location, Clarion can request their Estimated
Time of Arrival (ETA) and will display that information, in real-time,
for the user to see. Clarion users can determine:
- the number of contact attempts on each phone,
- the amount of time to wait between contacts,
- how long to wait before leaving a voice message,
- whether to enable or disable voice recognition,
- whether to contact repeatedly, or cease once a PIN identification
has been entered.
Status & Directory Components
 Additionally,
Clarion provides status displays which show the organization's locations,
number of people at each location, current security level, and any
recently executed notifications. It also includes a comprehensive
online Directory containing Employee/Customer Profiles, Location
Profiles, Emergency Services and Additional Resources.
Message Recipient Controls
Clarion's password protected access for updating profiles allows
message recipients to determine the most effective contact order
of phone numbers for notification, including temporary contact numbers
as necessary. Depending on organizational policy, employees can
enter and update emergency contact information for their families
that can be accessed by Human Resources during an emergency.
Group & Message Editors
To maximize efficiency, groups can be built ahead of time with as
few or as many members as necessary. Examples include: managers
of a particular business unit; all employees; customers in certain
zip codes; residents of a particular street; or any other type of
group. Messages can also be created in advance. When a user needs
to quickly use Clarion, it's as simple as logging on, selecting
a group, typing or selecting a message and clicking Notify.
Data Integration, Access & Security
Clarion integrates easily with all major enterprise Human Resource
systems (SAP, PeopleSoft, Oracle). Our intelligent data import automatically
constructs an organizational chart. Based on this chart, our customers
can allow each manager or supervisor to contact the people that
work for him or her. The robust security
and hierarchy controls also allow key individuals (such as emergency
response managers or dispatchers) to be granted additional system
capabilities to contact wider groups of people or the entire organization.
Daily Use - Familiarity, Synergy
Clarion's structure means that it can be used by the entire organization
for all types of business applications. The ability to use the system
on a daily basis for business operations creates familiarity with
the system, offering critical support when managers and recipients
must use the system during an emergency.
Flexible, Modular Approach
HyperAlert's modular approach allows our customers to decide which
applications fit their specific organizational requirements. We
conform to and address our customers' needs instead of requiring
our customers to conform to us. HyperAlert also provides custom
development as necessary to seamlessly integrate our product suite
with customer business applications.
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